Refund policy
At Bold AF Brands, every item is made to order just for you. Because of this, we do not accept general returns or exchanges.
Made-to-Order Products
All products are printed and fulfilled on demand once your order is placed. This means:
-
We do not keep inventory
-
We do not offer returns for sizing issues or buyer’s remorse
-
We do not offer exchanges
Please review sizing charts and product details carefully before purchasing.
Non-Returnable Situations
We do not accept returns or offer refunds for:
-
Incorrect size selected
-
Change of mind
-
Ordering the wrong item
-
Minor color variations (screen vs. print differences)
Damaged, Defective, or Incorrect Items
We will replace items if:
-
The product arrives damaged
-
There is a printing error / misprint
-
You receive the wrong item
How to Request a Replacement
If your order has an issue, contact us within 7 days of delivery at:
Include:
-
Your order number
-
A brief description of the issue
-
Clear photos showing the problem
Once verified, we will send a replacement at no cost.
Refunds
We do not offer refunds.
Approved issues will be resolved with a replacement item only.
Lost or Stolen Packages
Bold AF Brands is not responsible for packages marked as delivered by the carrier.
If you believe your package was lost in transit, contact us and we’ll help review the situation.
Final Note
By placing an order with Bold AF Brands, you agree to this policy and understand that all items are made specifically for you.